FREQUENTLY ASKED QUESTIONS.

First choose the sport you play, then follow the onscreen tabs to find your official club shop.

Please place an order online if your club has a club shop with us. 

If you would like to make a new enquiry please email sales@agamesports.co.uk and one of the team will be in touch as soon as possible.

We offer 2 delivery options which are displayed at the checkout section of our website when you complete your order.

Pay £5.00 + VAT for 48 hour delivery (from when the order is ready) or £6.25 + VAT for 24 hour delivery (from when the order is ready) and we will deliver to an address of your choosing. 

* We use Parcelforce as our courier company and they deliver weekdays only currently for us. 

 

 

 

Our normal lead-time is 2-4 weeks OR 6-8 weeks for sublimated garments. 

Parcelforce will normally deliver it next working day after dispatch, if you have chosen 24h delivery and it will be delivered within 48h for the other option.  Your order can be tracked here https://www.parcelforce.com/track-trace

You should receive an email and / or text from Parcelforce advising of an estimated delivery time slot.  

Unfortunately we do not accept returns so please make sure you buy the correct sized items. If you have any questions please contact us by email at sales@agamesports.co.uk

Sizing varies across the board so if your size chart is not attached to the club page, please contact sales@agamesports.co.uk for more information. 

We get asked this quite a lot and in general most items are made from 100% polyester, so they should wash easily and dry quickly.

Washing instructions are normally located in the back of the neck of the garments. Please follow these.

Please DO NOT tumble dry any of your items as this will likely cause damage to them.

Some items, like the hoodies, contain an element of cotton, so will naturally over time, fade slightly and some shrinkage may occur, this is completely natural BUT please avoid tumble drying.

As this is a constantly evolving resource, there may well be questions we haven’t answered here. Not a problem, please feel free to email us sales@agamesports.co.uk or give us a call on 01209 311248 and we will be happy to help.

Our lead time for most garments is 2-4 weeks. This is a guideline and may sometimes be shorter or longer, depending on the time of the year and volume of orders coming in. 

There are items on our shop that have a lead-time of 6-8 weeks, these are normally items that have a patterned design in them. If you are unsure and would like to confirm, please email sales@agamesports.co.uk 

We will do our best to accommodate this even during our busy times. Please give us as much notice as possible. Please note if you wait a while, there is a possibility the order would already be processed and at this point it would be too late. 

Where an order has already been placed and you’d like to add to it, we would encourage you to place a new order (as we don’t store or hold any credit card details) and then we can add your orders together.

Similarly, if you have placed an order and think you need to amend a size for whatever reason please give us a call and we will sort this out for you.